FAQs Archive

Q: What if I would like to pause or set a limit on my contributions?

You can pause donations at any time by logging into your account and visiting your Donation Settings. You can also set a monthly limit. Roundup donations will halt once your contributions reach your monthly cap.

Q: When is my account charged?

Roundups are tallied until they reach $5. Once $5 is reached, the donation is triggered. This way, your bank statement doesn’t become overwhelmed with micro-charges.

Q: Why am I being asked to log into my bank account?

Logging into your bank gives the system the ability to track your purchases and round up to the nearest dollar. Without this information, there is no way to calculate your digital spare change. As a reminder, your bank login credentials are never stored by our system. Logging in simply allows the system to connect with the purchasing account of your choice.

Q: How Spare Change Donations Work:

Just sign up once and start making purchases. For example, on a purchase of $12.13, the remaining 87 cents would be donated. It’s the safest way to give and tracks your impact as you go.

What if I would like to pause or set a limit on my contributions?

Will I receive a tax-deductible receipt for my contribution?

When is my account charged?

Are there any fees associated with my donation?

Why am I being asked to log into my bank account?

Are my donations secure and how is data handled?

How Spare Change Donations Work: